Chatbots are the future of online business and they’re becoming smarter each day. Thus, it’s wise for any online business owner to invest now and build a quality chatbot that engages their target market and boosts sales. Here’s how to get started with chatbots. Choose a Platform for Making Chatbots Choosing a platform such as […]
Chatbots have taken the customer service industry by storm. In fact, experts predict that 90% of customer communications in banks will be automated by 2022. Consumers like chatbots; over 50% of internet users are satisfied with them and 60% of millennials use them regularly to buy basic products online. However, other reports tell a different […]
Chatbots are taking over traditional mobile apps with their ability to mimic conversations and offer instant connections. According to Gartner, by this year 2021, over 50% of businesses will spend more per year on bots and chatbot creation than traditional mobile app development. Today, more businesses – irrespective of the industry – are making the […]
How do you communicate with your customers? Is calling, emailing, or submitting a form on your website the only way for customers to reach you? If so, you likely need to get with the times and make changes. Having a chatbot on your website is a great way to offer a better customer experience. According […]
Artificial Intelligence (AI) has advanced significantly in the last decade, and chatbots are one of the most useful products of this AI evolution. Chatbots can help businesses reduce the time taken to answer customer queries and they also reduce the number of customer service agents. It’s estimated that the chatbot market will reach $1.25 billion […]
Running a successful business requires you to be as productive as possible so expenses are lower and profits are higher. This is an obvious, basic fact of doing business. However, many business owners don’t use the tools needed to make this happen. One new tool that’s gaining popularity but is not adequately used by all […]
You’re sure to have heard the word “chatbot.” You may also understand what a chatbot is – perhaps you know it has something to do with AI or machine learning. Or you may know it’s a way for businesses to engage directly with millions of customers without their physical presence. So, what exactly is a […]
You must be logged in to post a comment.