Chatbots
CRM Chatbot Marketing

Types of Chatbots

Chatbots are taking over traditional mobile apps with their ability to mimic conversations and offer instant connections. According to Gartner, by this year 2021, over 50% of businesses will spend more per year on bots and chatbot creation than traditional mobile app development. Today, more businesses – irrespective of the industry – are making the […]

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CRM Chatbot Marketing

Appropriate Use of Chatbots

How do you communicate with your customers? Is calling, emailing, or submitting a form on your website the only way for customers to reach you? If so, you likely need to get with the times and make changes. Having a chatbot on your website is a great way to offer a better customer experience. According […]

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CRM Chatbot Marketing

Ways Chatbots Are Used in Business

Artificial Intelligence (AI) has advanced significantly in the last decade, and chatbots are one of the most useful products of this AI evolution. Chatbots can help businesses reduce the time taken to answer customer queries and they also reduce the number of customer service agents. It’s estimated that the chatbot market will reach $1.25 billion […]

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CRM Chatbot free@dsLIVE1

Getting Started with Chatbot

You’re sure to have heard the word “chatbot.” You may also understand what a chatbot is – perhaps you know it has something to do with AI or machine learning. Or you may know it’s a way for businesses to engage directly with millions of customers without their physical presence. So, what exactly is a […]

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